The Original Box Sash Window Company were looking to ease the work carried out by admin staff at Head Office and decided to develop an on-site quoting system for the sales people.

Client

Formed in 1980, the company brought together over 100 years of experience in the replacement window marketplace. In 1987 the company built a bespoke production facility in Merthyr Tydfil to cope with expanding workload as reputation spread. Today, The Original Box Sash Window Company are the number one UK traditional wooden box-sash window company.

Objective

The brief was to develop an in-house system that salesmen could use in order to generate quotes on the fly. Thus alleviating the head office of much paper work. Unfortunately, not all of the salesmen were “computer savvy” and as such the best they could manage was an Internet application. The system was designed specifically with the user in mind as it MUST be as simple as possible to operate whilst creating perfect quotes to replace the old manual systems.

Solution

The system has been built with ease of use and tight security in mind. In the end we achieved a very comprehensive system with a full back-end for database authoring that was adopted by the salesmen and is still used today. It allows salespeople to add items to compile a full quote including extras, discounts and more in a short space of time therefore allowing the salesperson to generate a hard quote for a customer whilst on-site.

Testimonial

Mike Murray, Salesperson
The system is great and I would now be lost without it. I can turn quotes around in minutes instead of submitting to the office and waiting days. The system is very easy to use and I’ve found no problem with using it so far! Thanks.